Posts Tagged ‘Security’

By Donna Marrin

Imagine this: A stranger finds a way to steal your personal information, be it your social insurance number, driver’s license number, credit card and bank account numbers, your mother’s maiden name. Then he uses this information to obtain lines of credit and credit cards from banks and retailers, siphon money from your existing accounts, apply for loans, open accounts with utility companies, rent lodging, file bankruptcy, obtain a job. He uses your name to wreak havoc. It takes you months, even years, to get your life, and your credit rating, back to normal. This isn’t a nightmare—it’s an alarming trend that’s happening right now to people like you.

Let’s look at some facts:

• According to law enforcement officials, identity theft is today’s fastest growing crime
• Criminals will use a victim’s identity to commit a wide range of crimes—from traffic violations to felonies
• Armed with only the victim’s social insurance number, birth date and an address and phone number, a criminal can use this information, combined with a forged driver’s license displaying their own picture, to begin a crime spree in your name.

What spells ‘opportunity’ to a criminal?

  1. Recent Death
    A criminal will do groundwork to locate addresses of any recently deceased by browsing obituary columns in the newspaper, monitoring selected residences and grabbing any mail that accumulates. It may take a few days or as long as a month to collect what they need before they can steal an identity. They look for bank statements, credit card receipts, tax bills, utility bills, and they will pick through garbage if necessary. They depend on the deceased’s loved ones being so distraught that they neglect to notify the post office about cancellation of mail delivery.
  2. High-Tech Tools
    Probably the easiest way to steal an identity is by using a computer recording device (spyware) that transfers information from the victim’s computer to the thief’s. Spyware records all your computer activity: passwords, banking information, credit card numbers, private emails, chat-line conversations. All of your information is funneled directly into a free and untraceable email account, whereupon an automated process scans to extract your most high-security information. You won’t know what hit you until it’s too late. Thieves often also send out emails disguised to appear to be from legitimate businesses requesting personal data.
  3. Easy-To-Access Mailboxes
    What’s an identity thief’s handiest tool? Your mailbox. Any mailbox that offers easy access is fair game. Typically, they seek out bills detailing your personal information. They are not averse to rummaging through your garbage either, in search of personal information. They will go so far as to submit a change of address notice to the post office, having your mail rerouted to a new post office box. They will send in those “pre-approved credit card offers” that they’ve picked from your trash, to credit card companies, with a “new address” substituted. Of course, the new card—with your name on it—is then sent directly to the thief.
  4. “Lost” ID
    Forgery of social insurance cards, driver’s licenses and birth certificates is big business. The only equipment needed is a computer, a good printer, and the right software—easy to find on the Web if you know what to look for. An electronic device called a “skimmer” can be connected to the credit card reader at restaurants or any cash station; it reads the magnetic strip on your card then transmits your personal information to another location, where it is re-encoded and used to create a fraudulent credit card.
  5. Out on the Town with Your Guard Down
    Worst case scenario: a waiter or salesperson retains a record of your card number, expiry date and security code on the back of your card, waits a few weeks, then uses your information to go on an online shopping spree. It has happened. Trying to determine exactly where and when your card numbers were stolen are next to impossible.
    And how careful are you with your password while using an ATM machine? A device similar to the skimmer can be installed to read your card’s data and if the thief happens to be close enough to look over your shoulder as you input your PIN, it won’t be long before you discover that your bank account has been siphoned.

Tune in next week for Part 2 of Identity Theft Hurts: Prevention is your Best Revenge.

Donna Marrin is a freelance Senior Writer/Editor specializing in corporate communications and advertising. She also founded and runs the Markham Village Writers. You can visit their website at www.markhamvillagewriters.com

By Jeff Williams

I get asked a lot about Security.  Every day we hear stories about viruses, stolen data and private info getting in the wrong hands. All this tech-talk can make our new world seem like a very unsafe place….and in fact it is.  Your security is a very big topic, but I broke some of it down to help simplify it and provide you with a quick overview.

Most people have an anti-virus program on their computer.  McAfee Antivirus or Symantec/Norton Antivirus are two popular options.  If you don’t have an antivirus program on your computer it is most likely already infected.  (A typical warning sign that you have a virus is if your computer suddenly becomes very slow, or starts interrupting your work with pleas to purchase software – this most surely means you are infected.) Don’t worry about it, just bring it in to be cleaned.  Staples Easy Tech services can help you. If you are tech savvy you can find free anti-virus software on the internet, but beware, because if you don’t know what you are doing you could download an infection by mistake. This leads me to an important point: if you are browsing on the internet, and are asked to download anything, be very, very careful. If you have any doubt, just play it safe and don’t do it.

Use a firewall.  A firewall is a program that stops bad software from interacting with your computer.  Most anti-virus programs (and later version of Windows) include one but make sure it is enabled.

Use a Spam filter and don’t click on links in Spam. Everyone gets Spam (80% of all e-mail on the internet is now Spam.) Asking to be removed from a Spammer’s distribution list only confirms that your e-mail address is valid, and you will get more Spam. If your e-mail reader doesn’t have a Spam filter built in then get one.  Spam filters are included with most commercial anti-virus packages.

If you have a laptop there is a good chance you may lose it, or someone will steal it. If you have any sensitive data on that laptop then encrypt it (I use PGP desktop with full-disk encryption. If you have any data that you can’t afford to lose then back it up. A great product to make this easy is called ClickFree.

If you use wireless at home, then encrypt your connection. It is unlikely that someone is going to hack into your network to try to steal your data (unless you are a very big company) but protecting your wireless connection will stop your neighbors from freeloading and slowing down your connection.

I hope these tips and advice help you ensure safe business and computing practices. Feel free to comment or ask me questions. I am happy to respond.

 

 Jeff Williams is VP of Information Systems at STAPLES Canada. Jeff has been with STAPLES for over 9 years and leads an IS team of over 50 people. From his history with Indigo, Nortel and IBM, Jeff brings STAPLES extensive experience in the high-tech field.