Posts Tagged ‘business/finance’

By Donna Marrin

Chris Zownir

Chris Zownir

When Chris Zownir entered the corporate world 11 years ago as a commodities  trader, last on his mind was the thought that he would someday launch a business
very different from his financial career. “Although I enjoyed my job, I questioned
whether it was what I wanted to do for the rest of my life. I felt that I needed a change, but I had no idea what it was that I wanted.”

Zownir asked himself how he could apply the skills he’d developed in another field. He also asked: “What am I truly passionate about?” Althoughhe’d spent years working in a field demanding conformity to a highly conservative dress code, he harboured a fashion sense that he kept reigned in. “While working in finance during
the mid-nineties, the basic Bay Street wardrobe was pretty boring – grey and navy suits, white shirts. The only way to express my personal style was by wearing French cuffs and a distinctive pair of cufflinks.”

 Jumbo Jet cufflink

Jumbo Jet cufflink

Zownir discovered that manufacturers of unique cufflinks were few and far between. A light bulb blinked, and his idea to make cufflinks materialized – Not high-end cufflinks for special occasions, but a line that was a little quirky, stylish, affordable – a fun, everyday wear line that would appeal to his generation. “I wanted to design pieces that grab attention with their unique styling, but could also be worn to the office. Why save cufflinks just for special occasions? Isn’t every day a special occasion? Dress Up The Moment was the mission statement that came to mind.”

Avoiding risk, Zownir remained at his day job, using nights and weekends to source out suppliers and build on his idea. In early 2005, he incorporated his company, Cuffwear, and just before Christmas that year, he launched his Web site to target online shoppers.

Turntable cufflink

Turntable cufflink

In 2006, after hearing from several companies looking for custom logo cufflinks, he began developing a branch of his business that would appeal to
the corporate sector. Soon, he branched out once more by selling his line in stores. Zownir says, “By then, I realized that if I was to take my business to the next level, I had to quit my day job. The prospect was frightening. I enjoyed my job, but I didn‚t want to look back someday with regrets. My driving force was my passion for what I was doing with Cuffwear.”

In 2007, Zownir made the leap and has never looked back. Today, the three components of his business are online shopping, selling to retailers, and corporate custom orders. He now spends less time designing, more time handling the business side. With only occasional help from family and friends, and some sales reps, he recently hired his first employee of sorts, a business development consultant.

The future of Cuffwear? Instead of working to expand his business in different directions, Zownir plans to keep his focus on what he does best: creating a distinctive brand that helps his customers Dress Up The Moment.

Visit http://www.cuffwear.com to view the entire collection.

 

Donna Marrin is a freelance Senior Writer/Editor specializing in corporate communications and advertising. She also founded and runs the Markham Village Writers. You can visit their website at www.markhamvillagewriters.com

By Small Business Expert Roger Pierce, BizLaunch

Have you ever been treated poorly by a company? Chances are you’re hesitant to do business with them again. Yet so many large and small businesses fail to change their ways to make their customers feel great. Here’s how to make your customers feel like they’re worth a million:

  • Smother them with attention. Small business owners often neglect their existing customers and spend all of their time chasing new ones. Create a plan or system to communicate frequently with your existing customers via newsletter, email or phone calls. Take the time to call them even when there’s no business on the table.
  • Talk about them. Brag about how well your customers are doing to others, hopefully as a result of your help. Feature your best customers in your marketing materials, your media releases and your website.
  • Remember the details. It’s the little things that add up to make your small business distinctive. Remember your customer’s birthday and call with best wishes, or help them to find a new employee using your database.
  • Do you what you say. Build trust and credibility by always following through on your promises, no matter how small. Forward that column you mentioned to your client immediately, ship the order within 24 hours or make that introduction to someone your client wants to meet.

You can learn more about this and other how-to topics at a free STAPLES BizLaunch Webinar. To find one near you, please visit http://www.staples.ca/bizlaunch today.

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ROGER PIERCE is passionate about helping entrepreneurs achieve success. Co-founder of Canada’s largest small business training company, BizLaunch.ca, he’s launched eleven small businesses of his own and personally experienced what he calls “the good, the bad and the ugly” sides of entrepreneurship.

BizLaunch advises thousands of Canadian startups through its popular how-to seminars and webinars delivered with partners such as STAPLES.

One of the first and most important legal steps you’ll need to take in setting up your small business is choosing the business structure you want.

There are three main legally recognized businesses:

1. A sole proprietorship is an unincorporated business owned and operated by one individual, under his or her name or a trade name, and where there’s no legal distinction between the owner and the business. That means all assets are owned and debts must be paid by the individual. A sole proprietorship is the easiest kind of business to set up; the owner has full decision-making power, keeps all profits from the business and pays only personal taxes, not corporate taxes.

2. A partnership is similar to a proprietorship, though more than one person shares control of the business. Again, all assets are owned and all personal taxes and debts are paid by the individual partners who, together, have full decision-making power. A partnership can be easy to set up but like a sole proprietorship, partners can be exposed to high levels of personal liability if financial problems arise.

3. A corporation offers the most safety from liability because it exists as a legally separate entity from the people who own shares in it. Incorporation also ensures the business can continue to operate if any members of the business leave.

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STAPLES and CorporationCentre.ca, which has registered over 10,000 businesses since 2001, make it easy and affordable to register your sole proprietorship or partnership or incorporate your business online.

Questions? You can learn more here about which type of business makes the most sense for you – or send us your questions. We’ll do our best to answer them.

Which type of business makes the most sense to you?

By Small Business Expert Roger Pierce, BizLaunch

The majority of new small businesses in Canada start as sole proprietorships, or a company of “one”. After all, the idea of truly flying solo is very alluring. However, consider the advantages of taking on a partner:

  • You’ll have someone else to kick start you. Individual entrepreneurs or “solopreneurs” often lose some get-up-and-go because they work alone. A good business partner will offer support, encouragement and guidance to help propel you toward your goals.
  • Two heads are better than one. Entrepreneurs working by themselves can make disastrous business decisions simply because they had no one else to consult. While you may not always agree, a partner will bring a refreshing perspective to business challenges and opportunities.
  • Build your business faster. Two or more people working together should form a productive synergy, allowing you to take on more clients and projects to accelerate growth.
  • Work for yourself, but not by yourself. It can be lonely running a one-person show. If you leave your job to start a business, you may be surprised at how much you miss simple day-to-day interaction with co-workers. As a partner, you’ll get to run your own business while enjoying all the benefits of a mission companion.

Like marriage, take time and care before entering a business partnership. Be sure your partner complements your skills, shares your vision and is someone you feel you can work with every day.

You can learn more about this and other how-to topics in a free STAPLES BizLaunch Webinar. To find one near you, please visit http://www.staples.ca/bizlaunch today.


 
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ROGER PIERCE is passionate about helping entrepreneurs achieve success. Co-founder of Canada’s largest small business training company, BizLaunch.ca, he’s launched eleven small businesses of his own and personally experienced what he calls “the good, the bad and the ugly” sides of entrepreneurship.

BizLaunch advises thousands of Canadian startups through its popular how-to seminars and webinars delivered with partners such as STAPLES.

by Neil Horton

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In these credit-crunching times, raising financial backing has become harder than ever. For small businesses, this recent squeeze has hit hard as banks tighten up their risk profiles. New capital is, of course, the lifeblood of any business, and particularly, for ones that want to expand. With this setting as a backdrop, consider the following:

Employee buy-ins

Even if you only employ a small number of people, buy-ins should not be ruled out as they deliver multiple benefits. Employees relinquish a portion of their pay in return for equity or profit sharing in the business. Benefits include reduced labour costs, employee retention, increased morale, accountability and maintaining corporate control. For proof as to how scalable and successful buy-ins can be, just look at John Lewis Partnership from the United Kingdom – £6.9 billion turnover with 69,000 employees involved! And to think, these people started out with a corner shop.

Consider changing your legal form

Depending on where you sit in the small company hierarchy, adapting your legal shape can present several opportunities. If you’re a sole trader, consider becoming a partnership – this way you can bring in fresh blood, new ideas and, most important, new capital. If you are a partnership, consider incorporating, converting partnership equity to stock, charging a premium for the conversion and inviting new shareholders to join at the same time. Poll your close networks for potential subscribers, perhaps inviting family members or private investors to become equity holders.

Equity-raising opportunities

Many see this option as full market flotation and so shy away due to dissolution of ownership; though there are other methods which should not be ruled out. For example, Business Angels—these are private individuals willing to invest in businesses monetarily and intellectually. Sums of money from these individuals can range from a few thousand to many thousand dollars. Angels are more likely to consider small-scale businesses, with their input normally coming with the proviso of profit or equity share. Venture capital is another option to consider; again, this is private capital and is more likely to be obtained by small, high-potential, high-growth businesses. Venture capitalists will normally invest for an equity share.

Approaching the bank for a loan

Always have a business plan prepared when you approach your bank—this goes for a first-time request as well as a refinancing proposal. Bankers thrive on detail and will look for coherence, risk appraisal and, above all, viability. More than ever before, you will need a copper-bottom representation of your needs and a reasoned forecast for your ability to repay with interest. Business plan formulation is an art form and I would seriously recommend the uninitiated to engage an accountant to help put one together. Investing some money on professional fees now will save you a lot of heartache further on down the road.

Squeeze working capital

Some businesses don’t always realize how much money is tied up on their balance sheet. Often a quick win for businesses to produce cash for reinvestment is to speed up their working capital cycle. Examples of this would be to reduce payment terms or speed collections along with invoice discounting—selling the debt to a third party and receiving the cash up front. You can also reduce stock levels or move to a ‘Just in time’/JIT system of procurement. Conversely, try and increase your payment times to suppliers; this can be achieved by smarter ordering and renegotiation of payment terms.

Become more profitable

By making more money, you will have more money to invest. You can achieve this in two direct ways. First, and most obviously, is to increase your selling price. To do this you need to establish what sensitivity there is to your pricing and test it. Alternatively, try to strip out costs—direct and indirect. You may look to renegotiate prices with your suppliers or look for cheaper ways of doing business. Outsourcing is another option, or look for cheaper premises, maybe moving to an entirely virtual business if you are service based. Lots of business owners, such as real estate agents, have now moved entirely online, simply renting a small office space for holding staff and client meetings. This concept is scalable and transferable to many other businesses.

The opportunities considered here are some of many available to small businesses. In this challenging commercial environment, it pays to be flexible and open to new ideas. Whatever approach you take, consider the outcome in the round, weighing up the risks and benefits thoroughly before moving forward with your decision. As any small business owner knows, your success will come through your ability to innovate.

 

Neil Horton is the Director of Business with Interlinkdirectory a human edited business Internet directory with a focus on quality and global reach. Neil has a business and finance background and has worked in the commercial sector for 15 years. He began his career with small, owner-managed businesses, progressing through to global corporations and, ultimately, to running his own company.

Mention crowdsourcing to members of the pre-Internet generation and they’re liable to imagine scenes from old Frankenstein movies of angry mobs carrying torches and waving pitchforks. But the fact is – crowdsourcing can be a powerful and inexpensive collaborative tool to help your small business involve customers and experts at large with the successful development of your products or services.

First, let’s start with a definition from Jeff Howe, author of Crowdsourcing: Why the Power of the Crowd is Driving the Future of Business:

“Crowdsourcing is when a company takes a job that was once performed by employees and outsources it in the form of an open call to a large, undefined group of people generally using the Internet…. The cocktail version is very simple: Crowdsourcing is Wikipedia with everything.”

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In essence, it’s a virtual focus group community of potentially millions, instead of 8 or 10 people in a small room, where no one needs to be intimidated or swayed by what that one loud guy across the table is saying.

Dell’s IdeaStorm website is a great example of the power of crowdsourcing. The Texas-based PC manufacturer has used the forum to solicit hundreds of new product ideas and suggestions from customers.

Apple’s iPhone apps are another great example. Once you buy an application, you have the ability to send messages to the developer offering suggestions or complaints if something is not quite right.

And perhaps the tool with the greatest and most immediate crowdsourcing potential is Twitter. If you have enough followers, it’s easy to tweet a question and wait for the replies to come in.

Here are a few ways you can start using crowdsourcing for your small business today:

1. Generate ideas for products – social media tools like blogs and Twitter are ideal for asking for suggestions and it costs nothing to ask.

2. If you don’t know, ask – You may have started your business because you were good at sales or design but know nothing about marketing. You can use sites like LinkedIn or Yahoo! Answers to solicit crowdsourcing advice.

3. Is the price right? – If you’ve developed a new product or you offer a service, crowdsourcing can be an effective way to gauge a fair price for it. Again, ask away and see what people are willing to pay.

Are you already using crowdsourcing tools to promote your business? Please send in your advice.

In a recent post, I gave you a rundown of the five most common types of business plans you might be called upon to write.

The shortest plan – the executive summary – is sometimes all that investors use to evaluate whether they’re interested in your company. Sometimes it’s a stand-alone document, but more often than not, it’s a short introduction or synopsis to a larger business plan. Don’t let its position at the front or its length fool you. An executive summary has been likened to a movie trailer: it may not give your audience the whole story, but it better have enough to catch their attention and get them to pay for the full-length feature.

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Entrepreneur magazine suggests your executive summary be no longer than one page. If it’s longer:

“…nobody’s going to read it because it’ll be very clear … the principals are indecisive and don’t really know what they want.”

And the summary should clearly convey to the reader – in other words, the investor – exactly what you’re looking for:

“This is very important. All too often, what the business owner desires is buried on page eight. Clearly state what you’re asking for…”

The five key elements  to writing an executive summary are:

1. What’s the business concept? Describe exactly what will be sold, who your target is and why your business will have a competitive advantage.

2. What are the financial features? Highlight sales, profit, cash flow and ROI details.

3. What do you want? Outline the capital you’re looking for to start or expand your business and what equity you may be providing for funding.

4. Who’s in charge? Provide information about when your company started and who the owners and other team members are.

5. What have you done lately? Offer up any details about recent achievements like patents or prototypes, test-marketing results, as well as any contracts for product development that investors might want to know about.

Click here for examples of some useful executive summaries.

Unsure about what information to include in the summary? Send us your question!

Brought to you by tax analysts from the QuickTax Business Incorporated and Unincorporated team

A penny saved is a penny earned, as they say. “They” must have been a small business owner, because any time you can reduce costs, you improve your bottom line. When it comes to tax time, finding all your allowable deductions will help get back every penny you deserve.

Whether you are carrying on a business personally (ie. self-employment) or through a corporation, one of the most cost-effective ways to save taxes is to use a strategy called income splitting. The term ‘income splitting’ refers to a process of splitting income amongst family members (ie. spouse and/or children) to achieve a lower overall tax burden by reallocating income to be taxed in their hands.

If your spouse and/or children work for you in your business, you can achieve income splitting simply by paying them salaries. Salaries paid to them from your business are tax deductible as long as the amounts are reasonable and that the employment services are genuine. So, what’s considered a reasonable amount of salary for your spouse or children? Well, a simple question would be to ask yourself how much you would pay a third party dealing at arm’s length for the same employment services rendered.

Here are some of the pros and cons of income splitting by paying salaries to your spouse and/or children:

Pros

  • Lower overall tax burden by utilizing the lower tax rates that the spouse/children have relative to you / your business
  • Creation of earned income for future RRSP contributions for family members
  • Taking advantage of spouse’s and children’s personal tax credits which otherwise would not have been utilized by them in their own tax returns

Cons

  • Need to withhold and remit payroll taxes for the salaries paid to your spouse and children
  • Need to file additional T4 slips (Statement of Remuneration Paid) for your spouse and children
  • May lose some personal tax credits including spouse or common-law partner amount

As with any tax-saving strategy, careful consideration and planning should be given to achieve the best desired effect and to avoid any negative tax consequences. Income splitting can be complex and may require assistance from a tax professional. However, if done properly, this is an inexpensive way to help you get back every penny you deserve.

Tax tips brought to you by tax analysts from the QuickTax Business Incorporated and Unincorporated team