Posts Tagged ‘Business ethics’

By Randy Cooray

Who remembers the Seinfield episode where Elaine told Jerry not to take his business to a mom-and-pop pizza shop because of their support of a controversial cause? It was later determined that Elaine’s boyfriend and the character affectionately known as ‘Poppy’ agreed with the stance, which resulted in a myriad of hi-jinx during the episode.

The show itself may have been a barrel of laughs – and one can only guess if the pizza place survived despite its position – but  it does bring up the crucial element of corporate social responsibility (CSR).

Whether a company is big or small, developing a relationship with a charity is an  important component of a company’s day-to-day operation. Whether institutions try to combat terminal illness, local poverty, or  other  causes – companies do have a recognizable stake throughout the public in one form or another.

There are hundreds of company-sponsored initiatives or events, and getting similar acknowledgment for a small business can be a challenge. However, the advantages for companies big and small are the same – community involvement  and simply  helping those around you.

It makes sense to  participate in a cause that you’re passionate about. By appealing to the public about a personal cause, it can unite you with the community and bring more positive recognition to your company.

Any company can make a difference, no matter the size!

Marisa's Wedding Shower 07-12-09 432Randy Cooray has been on both sides of the media spectrum working in the Public Relations field after five years in Journalism. From one-on-one interviews with professional athletes, to collaborating on breaking news stories. Randy is now a part of the corporate communications industry.

If you’re a regular visitor to the STAPLES How’s Business? blog, you’ve likely read a variety of posts including lists of hints and tips to help you run your small business more successfully.

In today’s post, we’re going to offer you another exhaustive list, this time on business ethics. Here it is:

1. Do the right thing.

That’s it.

Well, you might be asking yourself, I know what doing the right thing means in my personal life – be honest, show compassion, show generosity, do no harm – but what does it mean in business?

It means exactly the same.

Doing the right thing or doing business ethically isn’t just a good idea because it’ll make you feel good – which it will. It’s actually better for your business in the long run because a company that’s run ethically and that treats everyone with respect is one that employees and customers feel inordinately loyal toward.

Business ethics, of course, isn’t a one-way street. Making your employees more ethical can positively benefit your company’s bottom line.

Behavioral economist and author of Predictably Irrational  Dan Ariely has conducted exhaustive research on why people cheat and has drawn some fascinating conclusions on human nature and ethics in business.

One simple way he’s discovered to make people more ethical is to have them sign an honour code before they begin a task – something you might want to consider instituting in your dealings both with customers and employees. Ariely explains at 4:24 in the video below how this honour code works and the cost savings one company experienced.

 

 

Finally, Paul Spiegelman  breaks down business ethics this way:

  • Live the values: Make sure your core values are not just a plaque on a wall, but the essence of how the company operates.
  • Make employees come clean: If an employee does something to violate the core values of the company, hold them accountable. Others are watching your example.
  • Communicate purpose and vision: If your employees understand the mission and vision of the company, and their purpose for making the world a better place, your risk of people getting off track is diminished.

 Why do you think some businesses stray from ethical behaviour and what can be done about it?

By Rachel Swiednicki

well suited 1You’re running a small business and don’t have time to think about what to wear – but think again. As the saying goes, ‘first impressions are the most important.’ What you wear to the first meeting with a potential client or customer says a lot about you and your company, since you represent your company and your company’s culture.

Granted, in today’s business world, corporate cultures keep evolving and many work environments are more relaxed than ever before. Small businesses tend to operate more casually, where a collarless shirt and khakis are considered appropriate. However, when meeting a new client for the first time or trying to win an account or generate new business, a good first impression is key.

well suited 2Nowadays, there is no reason you should have to dig deep into your wallet for a tailored suit; there are plenty of ways to look sharp and not break the bank. There are many discounted clothing stores that offer great bargains on dress shirts, pants and jackets, as well as shoes.

While many small businesses and larger companies have dress code policies, here are some general rules to follow:

For the ladies:

  • Stick with solid colours or a conservative suit
  • Avoid low-cut tops
  • Keep heels moderate
  • Limit jewelry. Understated classic is always safe.
  • Maintain a neat, professional hairstyle
  • Wear skin-toned hosiery
  • Tone down makeup and perfume
  • Keep skirts knee length

For the men:

  • Choose solid colours or a conservative suit
  • A white, long-sleeved shirt is always safe
  • Dark socks, professional shoes in good condition
  • Limit your jewelry
  • Maintain a neat, professional hairstyle
  • Go easy on the aftershave
  • Keep nails neatly trimmed

Rachel

 

Rachel Swiednicki is a professional communicator, with ten years of experience in the communications industry. Eight of those years were spent as a journalist before moving into a career in public relations/corporate communications.

By Jan Marie Dore

chalkboardCanada is a global leader in women’s entrepreneurship. More women are starting small businesses than ever before. In the past ten years, the number of self-employed women in Canada has grown by more than twenty percent. Female entrepreneurial activity is higher in Canada than in many other leading countries, including Germany, France, U.K., Italy and Japan, Denmark, Finland and New Zealand. (Global Entrepreneurship Monitor 2005).

Over the past fourteen years, I have worked with hundreds of women entrepreneurs as their business coach. I’ve noticed that many women small business owners experience similar  challenges in growing and running their businesses, such as feeling overwhelmed and isolated, having difficulty keeping focused and productive, not enrolling enough support, and not planning for growth.

I’m often asked what my best business tips are for small business owners. I’ve compiled a list of my top seven tips for women entrepreneurs. Here’s a summary of my best advice for any woman running a small business:

1. Focus on your strengths

There’s an old saying – ‘Do what you do best and delegate the rest.’ Know what your top strengths are. Delegate or drop anything that you’re not exceptionally skilled at, and focus at least 80% of your time on using your key strengths and talents that bring you income.

2. Put yourself first

Your growing business needs a lot of time and attention. Many women in business put themselves third or fourth on their list of priorities. Put you and your business first and everything else will fall into place.

3. Learn to say ‘no’

I often ask women who have started a business to drop at least 25% of their time commitments when we start working together. Most women are too over-committed with non-business related activities. Be strategic about what you say yes to, especially in the first few years of your business. Guard your precious time as the valuable asset that it is.

4. Plan for success

Lack of planning causes more businesses to fail than anything else. Planning is very valuable because it causes you to think ahead to your vision and to consider next steps to reach your goals. You can create a simple one or two page business and marketing plan that outlines your business objectives and how you will achieve them. It doesn’t have to be complex or time consuming to do this.

5. Ask for support

Don’t try to figure it all out by yourself. Notice where you are stuck and could use some help, and ask for it. Ask colleagues or others who have been in business and could mentor you, hire a business coach, or form your own mastermind support team. Get peer support as well as administrative support. 

6. Delegate or drop your weaknesses

Get clear on what you don’t enjoy doing or don’t do very well. Either stop trying to do it, or find someone who will do it for you. A perfect example is bookkeeping. Many business owners struggle to keep their own books and records. If you dislike it, give it to someone else to do, and free up your time to earn money doing what you do best.

7. Keep an eye on the bottom line

You don’t need to have complex financial statements, but setting targets and tracking some key indicators every month will help you understand how you are doing. You‘ll know sooner what’s working and what’s not working so that you can make strategic adjustments.

Implement at least three of these tips, and watch your business start to thrive!

 

janmariedore Jan Marie Dore, MCC, is the Founder of Femalepreneurs.com, an online learning center for women worldwide who want to create a more profitable business and live a great life. Jan is an authority on small business whose passion is inspiring women to new levels of success and fulfillment through her coaching programs, teleseminars, workshops and retreats. She has made it her mission to teach women simple, effective marketing strategies to attract more customers and grow their profits substantially with much less effort.